Shipping & Refund
Our Return and Refund Policy was last updated 13 March 2023
Thank you for shopping at colorivystudio.com.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ColorIvy Studio
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to colorivystudio.com, accessible from https://colorivystudio.com
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Your Order Cancellation Rights
All sales are final and not eligible for return/exchange. Products are made to order and customized, orders cannot be cancelled or returned after the sale.
Shipping Policy
All products are made to order, depending on the art complexity, we have general lead time of 15 working days, products are shipped once artwork is ready for shipping.
Expected delivery time (Min - Max): 4 days to 15 days
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 8+ days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Colorivy Studio is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8+ days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 7387424952 or support@colorivystudio.com
Refund Policy
All products are considered final sale and will not be eligible for return / exchange.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-7387424952